Contact Us
Contact Us
Have a question about an order, shipping or finding the right gift? Use the form on this page or reach out using the details below and the Valentine Gift Co team will get back to you as soon as possible.
How to reach us
Email: support@valentinegiftco.shop
Physical Address: Building No.34, Flat 5, 2nd Floor, Mangalwadi, Girgaon, Mumbai 400 004
Response time: We aim to reply to all messages within 24 – 48 business hours.
Order & shipping questions
For order‑related questions, please include:
- Your full name
- Order number (if you have one)
- Email address used at checkout
- This helps us find your details quickly and sort things out faster.
Issues with your order
If something arrived damaged or doesn’t match what you ordered, please attach a clear photo of the product and packaging when you message us. Once we’ve reviewed it, we’ll follow up with the next steps for a replacement or refund according to our store policy.
Collaborations & other enquiries
For influencer collaborations, bulk gifting or partnership ideas, email support@valentinegiftco.shop or use the form with the subject line “Collaboration”.